25th Jun 2007
Tiscali UK afflicted by spam blacklist
Once again the spam gangs inconvenienced thousands of innocent internet users when their activities saw the UK branch of Italian telecoms giant Tiscali hit a spam black list. A large portion of Tiscali subscribers found themselves unable to send outgoing mail via SMTP; spam gangs abusing the network had resulted in spam blocking software restricting Tiscali IPs from reaching certain email addresses. What’s even more worrying is that the ISP seemed to take a long time to fix the problem: first, they had to purge the network of spammers. After doing so, the changes made to stop future attacks by spammers were scheduled to kick in in seven to ten days. The company recommended that customers use web mail, such as Yahoo! email or Lycos mail, to send vital messages while the changes took place. This angered some customers who expected a prompter service, rather than massive inconvenience.
Eventually, Tiscali rectified most of the issues and returned to the spam whitelist on most spam sites. After the negative publicity, and customer backlash, perhaps now the ISP will make a greater attempt to get rid of spam from its network, and perhaps to utilise a better spam stopper.
See The Register for full article
Posted by Tom under 
Spam Problems, News & Events 
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